Securus Technologies Changing How Officers Combat Violence

Violence in the prison has been a serious issue with me and my fellow officers. Each day that I show up to work, I am constantly trying to keep the inmates from lashing out at officers. My team has been subjected to serious violent outbursts this year, so my superiors have decided to make use of technology to help us to level the playing field. Earlier this year we reached out to Securus Technologies to see if their call monitoring system would be able to help curb the issues we have been dealing with.


To get a better understanding as to why we decided to team with Securus Technologies, all you need to do is look at the recent history of the company. In only a few years, their call monitoring system used to listen to the inmates using jail phones has already been installed and utilized in over two thousand jails across the country. The company objective is making the world safe, and CEO Rick Smith says that his Dallas-based company is available to help us for the long-term.


Once the LBS software is running, it does the work of a team of officers and will scan inmate calls and identify unique chatter that could impact the safety in the prison. Now that my full team is back on the grounds, we can not only spot trouble easier, we can use the alerts from the LBS software to help us to get on top of those potential issues fast. If inmates are talking drugs, weapons, contraband, fighting, or gang issues, we get a jump now on the potential trouble and we can stop violence in its tracks.


Thanks to Securus Technologies, our officers are able to maintain order easier than we have been able to in many years working at this facility.


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