Category: Prison Communication

Securus Technologies Changing How Officers Combat Violence

Violence in the prison has been a serious issue with me and my fellow officers. Each day that I show up to work, I am constantly trying to keep the inmates from lashing out at officers. My team has been subjected to serious violent outbursts this year, so my superiors have decided to make use of technology to help us to level the playing field. Earlier this year we reached out to Securus Technologies to see if their call monitoring system would be able to help curb the issues we have been dealing with.


To get a better understanding as to why we decided to team with Securus Technologies, all you need to do is look at the recent history of the company. In only a few years, their call monitoring system used to listen to the inmates using jail phones has already been installed and utilized in over two thousand jails across the country. The company objective is making the world safe, and CEO Rick Smith says that his Dallas-based company is available to help us for the long-term.


Once the LBS software is running, it does the work of a team of officers and will scan inmate calls and identify unique chatter that could impact the safety in the prison. Now that my full team is back on the grounds, we can not only spot trouble easier, we can use the alerts from the LBS software to help us to get on top of those potential issues fast. If inmates are talking drugs, weapons, contraband, fighting, or gang issues, we get a jump now on the potential trouble and we can stop violence in its tracks.


Thanks to Securus Technologies, our officers are able to maintain order easier than we have been able to in many years working at this facility.


The Expanding Use of Video Visitation from Securus Technologies

Securus Technologies recently announced the growing utilization and benefits of Video Visitation. Video Visitation is a Securus Technologies technology designed for correctional agencies.


Securus Technologies Video Visitation is considered an advance on traditional visitation methodologies utilized by correctional agencies in North America. With Video Visitation, an incarcerated individual can have meaningful, consistent visitation with loved ones, when friends and family are at a remote location.


Video Visitation is not merely just a Skype-like derivation. The Securus Technologies Video Visitation system comes complete with other vital attributes necessary in a correctional setting. This includes security and registration features.


At the present time, Securus Technologies Video Visitation is being utilized by about 180 correctional agencies in the United States. The CEO of the company anticipates that this number will increase in the near future, and significantly so.


Approximately 160,000 individual visits occur monthly using Video Visitation. Securus Technologies advises that individual visits have been doubling on an annual basis. The grand total of visits expected in the current year is 2 million. The projection for next year is 4 million.


Consumers are highly satisfied with Securus Technologies Video Visitation. The app has been downloaded over 232,000 to day.


Consumers make note that the convenience of Video Visitation is a tremendous plus. They no longer have to expend time and money to travel to a correctional institution to visit a loved one. Indeed, for many people the expense associated with traditional in-person visitation made it impossible for many people to maintain consistent contact with an incarcerated loved one.


Correctional departments are also weighing in on the cost savings realized through the use of Video Visitation. Traditional in-person visitation costs approximately $100 per occasion. On the other hand, a Video Visitation visit costs $2.72. The savings in a tight correctional budget is very helpful to an agency in this day and age.